Find quick answers to your questions below...

Product Questions • Are your sheets 100% Egyptian Cotton? • Are your sheets Single-ply or 2/Double-Ply? • Are your sheets slippery or shiny? • How deep is the fitted sheet? • What comes in a 3 Piece Duvet Cover? • What comes in a 4 piece sheet set? • Who manufactures your products and in which country? Order Status • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password.

Shipping and Returns • How do I return my product? • I received the wrong product. • What is your return policy? • When will my order ship? Pricing and Billing • Do I have to pay sales tax? • Do I have to pay sales tax? • I have a question on my charges. • I need a copy of my receipt/invoice. • When will my credit appear on my account? • When will my credit card be charged? Additional Support • How do I contact you?