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Shipping and Returns
How do I return my product?
  If you are not pleased with your purchase, you may simply return the items in the original condition and in the original factory packaging within 30 days of receipt for a full refund of your purchase price. You can also exchange the item you have purchased within 30 days if you are unhappy with the item. We must receive your returned purchase within 30 days of receipt in order to issue a refund or exchange it with another item. We cannot accept returns/exchange of merchandise that are used, laundered, soiled or packages which are not in original factory packaging. After we have received your return, we will either exchange it with your desired item of the same price or credit the approved refund amount to the credit card used to purchase the item(s). Royal Egyptian Bedding pays for return shipping only if we send an incorrect or damaged item and if the buyer wants to return or exchange it. If buyer wants to return or exchange the items for any other reasons, the return shipping cost needs to be paid by the buyer.

Note: Return and exchanges will not be accepted for items purchased on sale or with a promotional/discount code.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product. We will facilitate an exchange for no additional cost.
What is your return policy?
  If you are not pleased with your purchase, you may simply return the items in the original condition and in the original factory packaging within 30 days of receipt for a full refund of your purchase price. You can also exchange the item you have purchased within 30 days if you are unhappy with the item. We must receive your returned purchase within 30 days of receipt in order to issue a refund or exchange it with another item. We cannot accept returns/exchange of merchandise that are used, laundered, soiled or packages which are not in original factory packaging. After we have received your return, we will either exchange it with your desired item of the same price or credit the approved refund amount to the credit card used to purchase the item(s). Royal Egyptian Bedding pays for return shipping only if we send an incorrect or damaged item and if the buyer wants to return or exchange it. If buyer wants to return or exchange the items for any other reasons, the return shipping cost needs to be paid by the buyer.

Note: Return and exchanges will not be accepted for items purchased on sale or with a promotional/discount code.
When will my order ship?
  Most of the orders are shipped within 24 hours. We ship Monday to Friday via UPS and USPS. Orders received on Friday will be shipped on Monday. Once the order is shipped, you will receive a shipping confirmation email with the tracking number.