We recommend only dry cleaning as water might ruin the down. Down & feather-filled products are packed tightly during shipping. Remove them from packaging, fluff gently, & allow several hours to recover their full loft. Being sealed in plastic packaging sometimes causes the scent of these natural products to concentrate to a disagreeable level. A few hours of airing removes the odor.
You'll fall in love with our bedding, we promise. But in case if you're unhappy, you may exchange the order for a different item or simply return it for a full refund. Returns and exchanges are accepted within 30 days from the order date. Returns will be refunded in the original payment method.